Account Manager
MANCHESTER, UK
Tangent Agency is a growing creative agency looking for an established Account Manager to join the team and work across a truly exciting and ever-growing global client portfolio. The successful candidate will be culturally connected, comfortable working in a fast-paced environment and an excellent communicator who has experience building relationships and providing strategic advice to clients. While the role is predominantly focused on existing clients, 10-20% of your time will be spent developing new business and supporting pitches.
As a small entrepreneurial company, our culture is very important and we are looking for someone who is a team player, committed to delivering exceptional work for clients and able to use their initiative and experience to problem solve.
Experience in working across multiple creative disciplines is a must, as well as the ability to balance multiple projects.
This is an exciting time to join the agency based in the Northern Quarter, and we want someone ready to develop with the company as part of an ever-growing team.
The ideal candidate will have:
- Worked with a wide portfolio of companies
- Previous experience across digital, creative, social and experiential / tradeshows
- Experience working through strategy with clients in order to write briefs
- Managed and developed Account Executives
- Strong pitch development and delivery
- Great organisational skills
- Managed budgets, timeframes and production
- Be commercially minded, always looking for opportunities, and be driven by success
- Feel confident offering strategic consultancy to clients to ensure the best possible work is created
- Be personable and have a strong track record of managing and building client relationships.
What we offer you:
- 23 days holiday plus all UK bank holidays
- Christmas shut down (Christmas eve until 2nd January)
- Training opportunities both within the company and via external courses
- The role is predominantly office based with all members of staff able to work from home one day a week (additional flexibility when needed can also be discussed).
- Annual bonus based on company performance
- Regular agency socials
- A review every 6 months
- Annual pay review.
You’ll be responsible for:
- Managing the client relationship, from problem solving to responding to requests
- Taking client briefs and where required, supporting the Account Director with drafting creative briefs
- Presenting and selling in creative work
- Ensuring deadlines and budgets are met while communicating and seeking approval of any changes to these
- Guiding the team forward to project completion and keeping the client informed of project developments
- Maintaining accurate records of meetings, decisions and next actions.
The ideal candidate will be:
- Personable and good communicator
- Organised with strong time management skills
- Agile to adapt to different client and project needs
- Resilient and positive in difficult situations
- Able to juggle competing demands and accept pressure.
BACK TO JOBS